When people talk about systems within their business, they often refer to the IT system. But there’s more to think about than just the hardware and software that underpin your business.

Other key systems include:

  • Accounting system/software
  • Database management
  • Point of sale system
  • Customer service system
  • Process mapping and documentation
  • Performance measurement

These systems are the ‘cogs’ that keep your business ticking over and working smoothly.

Some of the tools and processes to consider are:

  • Optimising profits by undertaking a “what if” analysis
  • Formulating and measuring KPIs
  • Process mapping
  • Total Quality Management processes
  • Benchmarking
  • Reviewing IT needs
  • Fair Work Australia FWA.gov.au

Please contact us if you’d like more information or help on these issues.